Processing time
3-4 weeks
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Please be aware orders placed after December 3rd will not be guaranteed to be delivered before Christmas
We handmake each item to order so please note processing times. The time quoted is the making time so postage times need to be allowed for xx 3mm rounded wire bangle with lettering hand stamped on one side - I can fit approx 8-10 words on the bangle so if you would like to choose your own phrase or personalise with names and dates then just let me know at the checkout. If no wording is chosen the bangle will be made completely plain.
Please let me know if you would like your item by a specific date and check delivery times xx
3-4 weeks
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I, Lucy Rawcliffe - Lucy With Diamonds, am the data controller of your personal information as it relates to my shop. When you place an order, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your user name and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below or add you to any mailing list without your explicit consent.
The circumstances in which I may share your data are :- With Etsy to comply with my obligations. With delivery companies to fulfil your order. To comply with legal or tax obligations.
I will retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for 7 years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data. If you have any concerns about your personal data, please contact support@Etsy. In addition to my own privacy policy, if you pay with PayPal, your data will be protected by PayPal's privacy policy. If you pay directly by card on Etsy, your personal data is protected by Etsy's privacy policy.